Business Challenges
The main challenge was developing a C2C platform that is both reliable and easy to use. Users should experience seamless browsing of service providers, rate comparisons, and booking management, all via their personal accounts. For providers, the aim was to equip them with tools to promote their services, monitor requests, and handle appointments effortlessly.
Security, simplicity, and transparency were crucial. The client required a C2C marketplace development partner capable of delivering a scalable product while managing data protection, payment processing, and real-time booking updates.
Solution
DevCom delivered a secure and scalable C2C software solution. The platform supports all core features for C2C marketplace interactions, including listings, appointments, user profiles, and a personalized calendar.
We built the app using a modern tech stack that ensures responsive design and quick load times. Users can create accounts, list services, and set their availability. Consumers can browse professionals by rating, category, or availability, and book services through a carefully designed booking system.
The C2C marketplace platform includes a user-friendly sell-point interface, secure data storage, and a straightforward dashboard for tracking service progress and transactions. With minimal training, users can handle tasks, send and receive notifications, and complete transactions — all within a single platform.