Telemedicine Platform Development for
Prescription Refills: A Startup Case Study

Business Challenge

Our client operates an online medication refill service that aids individuals in managing stable and chronic conditions by offering an affordable means of obtaining prescription refills. These conditions encompass a wide range, from allergies and anxiety to arthritis, COPD, depression, diabetes, hypertension, high cholesterol, hypothyroidism, and migraine headaches. DevCom was entrusted with developing a secure and efficient web-based system for users to request prescription refills.

Solution

Our primary objective was to build a user-friendly website with a telemedicine function. Applying industry insights on how to build a telemedicine platform, DevCom designed and implemented a user interface (UI) for streamlined data intake. This UI guides users through specific questions and steps, covering screening queries, medication details, pharmacy preferences, payment information, and more. Furthermore, users no longer require appointments with medical providers, enhancing the overall accessibility and ease of the platform. We’ve simplified the online refill process, making it swift and cost-effective. Users can complete the online request form in under 5 minutes. Once verified, certified doctors promptly send prescriptions to the pharmacy of the user’s choice, all within the same day.

Another crucial aspect was optimizing the website for search engines (SEO). Our SEO experts executed a comprehensive strategy, which encompassed a competitive analysis, a meticulous technical site audit, and the development of an effective link-building plan. These efforts boosted the client’s website visibility, resulting in increased traffic and enhanced conversion opportunities.

⇒ Additional Reading: https://devcom.com/blog/telemedicine-app-development/

Results

As a result of our efforts, the client has now successfully obtained a well-optimized website, complete with a Prescription Refill form that operates seamlessly and efficiently. Additionally, the client was provided with further comprehensive guidance for implementing effective link-building strategies.

In perspective, our client’s business has the potential for scalable expansion onto a larger platform. This step will facilitate catering to the unique needs of more service users, ensuring continued growth and success.