Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, services, or visit our website devcom.com (collectively, the "Services"). 

We do not sell or share your personal information with third parties for their own marketing purposes. However, we use certain analytics and performance tools, such as Google Analytics, to improve our Services. This Privacy Policy complies with applicable privacy laws, including the General Data Protection Regulation (GDPR), and outlines our practices regarding personal data and cookies.

Please read this Privacy Policy carefully. By using our Services or by browsing our website, you agree to the practices described herein. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we may collect include:

a. Information You Provide to Us

• Account Information: When you create an account or submit contact forms, we may collect your name, email address, and other details you provide.
• User Content: Information you input into our software, such as project data or messages, depending on how you use our Services.
• Communications: If you contact us directly (e.g., via email or support forms), we collect the information you provide.

b. Information We Collect Automatically

• Usage Data: We collect data about how you interact with our Website or Services, such as browser type, device information, pages visited, and timestamps and others.
• Cookies and Similar Technologies: We use cookies and tools like Google Analytics to analyze trends, track user activity, and improve functionality. See our "Cookies" section below for details.

c. Information from Third Parties

• We do not purchase or obtain personal data from third-party sources for marketing purposes.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services.
• Communicate with you, including responding to inquiries and sending service-related updates.
• Analyze usage patterns (e.g., via Google Analytics) to enhance user experience and optimize performance.
• Ensure the security of our Services and prevent fraud.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contractual Necessity: To provide our Services as per our agreement with you (e.g., account creation and software functionality).
• Legitimate Interests: To improve our Services, analyze usage, and ensure security, where these interests do not override your rights.
• Consent: For non-essential cookies and certain analytics tools, where you have provided explicit consent.
• Legal Obligation: To comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze Service performance. These include:

• Essential Cookies: Necessary for the operation of our Services (e.g., login functionality).
• Analytics Cookies: Tools like Google Analytics help us understand how users interact with our Services. These may collect anonymized data such as page views and session duration.
• Performance Cookies: To monitor and improve the technical performance of our software.

You can manage your cookie preferences through your browser settings. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies. For more information on Google Analytics, visit Google’s Privacy Policy.

5. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for their marketing purposes. We may disclose your information only in the following cases:

• Service Providers: With trusted third-party providers (e.g., Google Analytics, hosting services) who assist us in operating our Services, bound by confidentiality obligations.
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with notice to you where required.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:

• Account data is kept while your account is active and for a reasonable period after closure to address support or legal needs.
• Usage data from analytics tools is retained in accordance with the policies of those tools (e.g., Google Analytics retention settings).

7. Your Rights (GDPR and Other Laws)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Limit how we process your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests, including analytics.
• Withdraw Consent: Opt out of non-essential cookies or other consent-based processing.

To exercise these rights, contact us at welcome@devcom.com. We will respond within the timeframes required by law.

8. International Data Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S., where our servers are located. We ensure appropriate safeguards, such as Standard Contractual Clauses, for transfers from the EEA to comply with GDPR.

9. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect personal data from children. If we learn such data has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or a notice on our website. The "Last Updated" date at the top indicates the latest version.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: welcome@devcom.com