Business Challenge
The client needed to move away from legacy systems and optimize internal workflows using newer technologies. Specific challenges included:
Inability to package and sell product bundles- Limitations in voting/polling functionality
- Need for robust file upload and preview features
- Lack of meaningful dashboards and analytics
Solution
DevCom built multiple Salesforce-based solutions:
Value Delivered
Streamlined internal workflows and enabled bundled product sales- Expanded data handling capabilities beyond Salesforce’s native limits
- Improved reporting and stakeholder visibility into engagement metrics
Technologies used
- Salesforce automation
- Salesforce Sales Cloud
- Salesforce Commerce Cloud
- Salesforce CPQ
- Salesforce Experience Cloud
- Salesforce Apex & LWC
- Azure Storage
- .NET
- Custom dashboards and reports
