Global MLM E-commerce and Commission Management Platform
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Client overview
DevCom partnered with a USA company to build a next-generation MLM platform. The platform is designed to support global e-commerce operations, distributor network growth, and complex commission structures. With multilingual functionality, integrated logistics, and business intelligence tools, the solution has become the digital backbone of an ambitious direct-sales brand operating across multiple continents.
ServicesCustom Enterprise Software Development, API Integration, E-commerce Architecture, UX/UI Design
Business Challenges
The client is an international MLM company with a fast-expanding distributor base and a product catalog that includes cosmetics, health supplements, and wellness items. Their legacy systems were rigid and regionally limited, offering no scalability for multilingual or multi-market growth.
Key challenges included:
A lack of infrastructure to manage global product sales, payments, and fulfillment
No centralized visibility into distributor activity or hierarchical team structure
Manually calculated commissions prone to delays and inaccuracy
No self-service portal for business analytics, AutoShip management, or rank tracking
An outdated website that was difficult to scale or modernize
The client required an enterprise-grade platform to unify the entire MLM operation and efficiently serve customers and business users.
Solution
DevCom delivered a full-featured MLM software development solution with two distinct user interfaces: a sleek e-commerce website for customer purchases and a powerful back-office dashboard for distributor business management.
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E-commerce Portal The customer-facing site enables users to:
Browse localized product catalogs filtered by availability, region, or category
Place one-time or recurring (AutoShip) orders, with personalized subscription benefits
Track their orders via integrated logistics partners (e.g., FedEx, Nova Poshta)
Pay securely through tokenized card systems, supporting global currencies and languages
Access offers and promotions based on market and user status
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Distributor Back Office The platform empowers distributors to:
View real-time dashboards with rank status, bonus thresholds, and progress tracking
Manage AutoShip subscriptions to maintain rank qualifications
Analyze the downline structure via a visual genealogy tree
Access detailed reports on performance, team growth, and business KPIs
Receive commissions into a digital wallet, with options for withdrawals to bank accounts or cards
Access legal and regulatory documentation, localized per market
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Integrations & Architecture To power the entire ecosystem, DevCom implemented:
Customized Compensation Plan engine
Payment gateway integrations for purchases and payouts
Logistics API connections for automatic order dispatching and tracking
Multilingual support with human and AI-assisted translation management
Regulatory safeguards, including tokenized payments and hashed user data
Hosting via AWS Cloud with high scalability and security
Results & Value Delivered
Launched in just two months, the platform has already replaced the client’s outdated infrastructure and enabled business expansion across North America and Asia.
Key outcomes:
Unified e-commerce and distributor systems for six global markets
Significant improvement in distributor visibility, rank tracking, and AutoShip engagement
Scalable foundation for future AI capabilities, including Helpdesk automation
High user adoption despite complex commission logic and backend workflows
Ongoing optimization of commission accuracy and UI responsiveness
Technologies used
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