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Global MLM E-commerce <br>and Commission Management Platform

Global MLM E-commerce
and Commission Management Platform

Home / Projects / Global MLM E-commerce
and Commission Management Platform

Client overview

DevCom partnered with a USA company to build a next-generation MLM platform. The platform is designed to support global e-commerce operations, distributor network growth, and complex commission structures. With multilingual functionality, integrated logistics, and business intelligence tools, the solution has become the digital backbone of an ambitious direct-sales brand operating across multiple continents.

  • Location Industry Multi-Level Marketing (MLM),
    Retail
  • Location Location USA
  • Location Services Custom Enterprise Software Development, API Integration, E-commerce Architecture, UX/UI Design

Business Challenges

The client is an international MLM company with a fast-expanding distributor base and a product catalog that includes cosmetics, health supplements, and wellness items. Their legacy systems were rigid and regionally limited, offering no scalability for multilingual or multi-market growth.

Key challenges included:

  • icon A lack of infrastructure to manage global product sales, payments, and fulfillment
  • icon No centralized visibility into distributor activity or hierarchical team structure
  • icon Manually calculated commissions prone to delays and inaccuracy
  • icon No self-service portal for business analytics, AutoShip management, or rank tracking
  • icon An outdated website that was difficult to scale or modernize

The client required an enterprise-grade platform to unify the entire MLM operation and efficiently serve customers and business users.

Solution

DevCom delivered a full-featured MLM software development solution with two distinct user interfaces: a sleek e-commerce website for customer purchases and a powerful back-office dashboard for distributor business management.

  • E-commerce Portal The customer-facing site enables users to:

    • Browse localized product catalogs filtered by availability, region, or category
    • Place one-time or recurring (AutoShip) orders, with personalized subscription benefits
    • Track their orders via integrated logistics partners (e.g., FedEx, Nova Poshta)
    • Pay securely through tokenized card systems, supporting global currencies and languages
    • Access offers and promotions based on market and user status
  • Distributor Back Office The platform empowers distributors to:

    • View real-time dashboards with rank status, bonus thresholds, and progress tracking
    • Manage AutoShip subscriptions to maintain rank qualifications
    • Analyze the downline structure via a visual genealogy tree
    • Access detailed reports on performance, team growth, and business KPIs
    • Receive commissions into a digital wallet, with options for withdrawals to bank accounts or cards
    • Access legal and regulatory documentation, localized per market
  • Integrations & Architecture To power the entire ecosystem, DevCom implemented:

    • Customized Compensation Plan engine
    • Payment gateway integrations for purchases and payouts
    • Logistics API connections for automatic order dispatching and tracking
    • Multilingual support with human and AI-assisted translation management
    • Regulatory safeguards, including tokenized payments and hashed user data
    • Hosting via AWS Cloud with high scalability and security

Results & Value Delivered

Launched in just two months, the platform has already replaced the client’s outdated infrastructure and enabled business expansion across North America and Asia.

Key outcomes:

  • icon Unified e-commerce and distributor systems for six global markets
  • icon Significant improvement in distributor visibility, rank tracking, and AutoShip engagement
  • icon Scalable foundation for future AI capabilities, including Helpdesk automation
  • icon High user adoption despite complex commission logic and backend workflows
  • icon Ongoing optimization of commission accuracy and UI responsiveness

Technologies used

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Your distributors deserve more than spreadsheets.

Invest in MLM software development and give them a global platform that grows with you.

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